Saturn Solutions Ltd

All new customers will receive free email support during the evaluation period and for six months from the date of purchase of a licence for the system.

At the end of this period customers are offered a continuing annual support package for 10% of the system purchase price. (Minimum charge £100)

Email support covers all help in installing, configuring and running the system. All emails will receive a response with 24 hours and we will endeavour to resolve all issues within 72 hours.

If on-site service is required this will be charged at £400.00 per day plus expenses. (On-site service is only available on mainland UK.)

Telephone support is not available.

All requests for email support should be addressed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Stock Explorer allows the import of customer, supplier, component and assembly information from suitably formatted text files. This normally allows you to quickly transfer most of your existing important data.

However some of our customers have requested assistance with the transition from their existing system to Stock Explorer. Therefore, whatever your requirements, we can help you with the process of initialising and configuring you Stock Explorer system.

Provided you can supply us useable data we can fulfill most of your start-up requirements for you.

For example:

1. Import customers, suppliers, components and assemblies.

Typical source data;
Formatted text files (csv, tab-separated, fixed field length etc.)
Excel tables
MS Access database files

Please clarify the names of each field to ensure the data is correctly assigned.

2. Create assembly hierarchies (sub-assemblies and components).

Typical source data;
Formatted text files (csv, tab-separated, fixed field length etc.)
Excel tables
MS Access database file

We need to be able to identify the assembly name, the sub-assembly or component name and the quantity.

3. Import miscellaneous data (e.g. employees, shipping methods, currencies etc.).

Typical source data;
Formatted text files (csv, tab-separated, fixed field length etc.)
Excel tables
MS Access database file

4. Report Customisation.

Purchase orders, delivery notes and returns notes may all need to be customised to resemble
your existing company stationery. You can do all of this for yourself but it can be time-consuming to get your documents just right.

We can configure them for you, adding notes and other text, we can include your company logo, reposition text and labels, change fonts, sizes and styles and generally make the printed documents conform to your needs.

5. Users.

We can add your users for you. Just give us a list of user names, user passwords and required access rights.

Send your enquiries and / or source files to This e-mail address is being protected from spambots. You need JavaScript enabled to view it   and we'll get back to you with our advice and costings. (Prices start as low as £50).