All new customers will receive free email support during the evaluation period

and for six months from the date of purchase of a licence for the system.

At the end of this period customers are offered a continuing annual support

package for 10% of the system purchase price.

Email support covers all help in installing, configuring and running the system.

All emails will receive a response within 24 hours and we will endeavour to

resolve all issues within 72 hours.

If on-site service is required this will be charged at £300.00 per day plus

expenses.

(On-site service is only available on mainland UK.)

Telephone support is not available.

All requests for email support should be addressed to

stocksupport@saturnsolutions.co.uk